Not only better. Different.
Recognize, de-escalate, defend: our seminar for staff who deal with the public. As a one-day compact seminar or a two-day intensive seminar, always held at your location, in Germany and abroad.
Insulted, harassed, threatened: anyone who works with people faces conflict. Your staff learn to spot danger early, defuse situations and protect themselves simply and effectively when it matters. No prior experience, no gym required.
Spot warning signs early, choose distance and position wisely.
Use voice, posture and words deliberately, set boundaries calmly and clearly.
Simple techniques that work under stress, for every build and every age.
Break free, gain distance, get help and document the incident properly.
All four modules as a concise, practical introduction.
The same modules with more depth and much more practice time.
The seminar has already been delivered to teachers, hospital staff, forensic nurses, corrections officers, security services and the staff of a large property management company. It is backed by more than 40 years of experience in law enforcement and private security.
DTA_Seminar_Safe-at-Work.pdf · to share with HR or occupational safety
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